Summary
Our reimbursement and exchange policy spans a period of 30 days. If your purchase was made more than 30 days ago, we regret to inform you that we cannot offer a complete refund or exchange.

To qualify for a return, your item must remain unused and in its original condition, including the original packaging.

Several categories of goods are not eligible for return. These include perishable items such as food, flowers, newspapers, or magazines. Additionally, we do not accept intimate or sanitary items, hazardous materials, or flammable liquids or gases.

Further items that cannot be returned include:

• Gift cards
• Downloadable software products
• Certain health and personal care items

To finalize your return, a receipt or proof of purchase is necessary.

Kindly refrain from returning your purchase directly to the manufacturer.

There are instances where only partial refunds are permissible:

• Books with evident signs of use
• Opened CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records
• Items not in their original condition, damaged, or missing parts for reasons unrelated to our error
• Items returned beyond 30 days after delivery

Reimbursements
Upon receipt and inspection of your return, we will email you to confirm the receipt. Subsequently, you will be informed of the approval or denial of your refund.

If approved, the refund will be processed, and a credit will be applied to your credit card or original method of payment within a specified timeframe.

Delayed or Missing Refunds

If your refund has not yet appeared in your bank account, we recommend checking again. Should the issue persist, please contact your credit card company or bank for further assistance. There may be a delay in processing refunds.

If you have taken these steps and still have not received your refund, please reach out to us at info@speedexstore.com.

Sale Items

Refunds are only applicable to regular-priced items. Sale items are non-refundable.

Exchanges
We only replace items if they are defective or damaged. Should you require an exchange for the same item, please email us at {email address} and send your item to: {physical address}.

Gifts
If the item was designated as a gift at the time of purchase and directly shipped to you, you will receive a gift credit equal to the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item was not marked as a gift upon purchase, or if the gift giver had the order sent to themselves for later presentation, a refund will be issued to the gift giver, who will be informed of the return.

Return Shipping
To return your product, please mail it to: {physical address}.

You will be responsible for covering the shipping costs for returning your item. Shipping costs are non-refundable. In the event of a refund, the cost of return shipping will be deducted.

The time it takes for your exchanged product to reach you may vary depending on your location.

For higher-value returns, we recommend using a trackable shipping service or obtaining shipping insurance. We cannot guarantee receipt of your returned item.

Require Assistance?
For inquiries regarding refunds and returns, please contact us at info@speedexstore.com.